Join our comprehensive training program designed to equip you with the skills, knowledge, and confidence to help seniors navigate technology with patience and care. As a wing, you'll empower the roots of our community.
Overall Progress
33%
Complete all modules to become a certified volunteer. Each module builds on the previous one, ensuring you're fully prepared to help seniors with confidence.
30 min
Learn about our mission, values, and the impact you can make as a volunteer.
Topics Covered:
Our mission and vision
Understanding the Roots and Wings philosophy
The role of volunteers
Success stories and impact
45 min
Master patient, clear communication techniques for working with seniors.
Topics Covered:
Active listening techniques
Speaking clearly and patiently
Non-verbal communication
Building trust and rapport
60 min
Essential tech skills to help seniors with common devices and applications.
Topics Covered:
Smartphones and tablets basics
Email and messaging apps
Video calling platforms
Online safety and security
45 min
Learn how to guide seniors through online banking and financial tools safely.
Topics Covered:
Online banking basics
Recognizing scams and fraud
Budgeting tools
Privacy and security best practices
30 min
Best practices for conducting effective one-on-one support sessions.
Topics Covered:
Session preparation
Setting clear goals
Documenting progress
Follow-up strategies
30 min
Complete the final assessment to become a certified Roots and Wings volunteer.
Topics Covered:
Comprehensive knowledge test
Scenario-based questions
Ethics and best practices
Final certification
Earn a recognized certificate upon completion
Join a supportive network of volunteers
Make a meaningful difference in seniors' lives
Develop valuable communication and teaching skills
Must be 16 years or older
Commit to at least 2 hours per week
Complete all training modules
Pass the certification exam with 80% or higher
Pass a background check (if required)
Have access to a computer with internet
Start your journey as a Roots and Wings volunteer today. Complete the training program and begin helping seniors navigate technology with confidence and care.